Express option: a DJI service centre will send you a replacement device immediately after receiving the damaged drone. Back in the air as quickly as possible Always worry-free, with two replacement devices: for a small additional fee, DJI Care Refresh offers up to two replacement devices within one year WATER DAMAGE COVERING: A replacement product is available in case water damage has occurred unintentionally and during proper use Free shipping: If you are in the region where you have purchased your aircraft, the shipping costs will be covered by DJI VIP TELEPHONE SERVICE: DJI Support is supervised by experts from DJI and is only a call away DJI Care activation process: DJI Care Refresh can only be activated within 48 hours after activation of the drone. If you missed the 48 hours, please send an email to the DJI after-sales team for further support
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