Powerful Phrases for Dealing with Workplace Conflict: What to Say Next De stress the Workday, Build Collaboration, and Calm Difficult Customers

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Pages: 272, Paperback, HarperCollins Leadership

Product specifications

Brand HarperCollins
EAN
  • 9781400246274
MPN
  • RKC2006041890

Michelle B. Anderson

What to Say Next: Simple Phrases for Difficult Conversations

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What to Say and Not Say: Calm Responses for Difficult People Situations

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Powerful Phrases for Dealing with Difficult People: Over 325 Ready to Use...

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Scripted Peace at Work: What to Say in Difficult Workplace Conversations

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