Customer Centricity: Focus on the Right Customers for Strategic Advantage

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Pages: 150, Paperback, Wharton School Press

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Brand Wharton School Press
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  • 9781613631027

Wharton School Press

the Customer Base Audit: First Step on Journey to Centricity

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Customer Centricity Strategy: The Roadmap for Exceptional Service and Unforgettable Experiences

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