Privacy Policy of Bigshopper

This website is owned by Bigshopper, located at Hereweg 95, 9721 AA Groningen, and is responsible for the processing of personal data as outlined in this privacy statement. Bigshopper is registered with the Chamber of Commerce in Groningen under the registration number: 72518529.

Contact details:
https://bigshopper.com, Hereweg 95, 9721 AA Groningen +31502112609

Personal data processed by Bigshopper

Bigshopper processes your personal data because you use our services and/or because you provide these details to us. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and over the phone
  • Location data
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (for example, via ad networks)
  • Internet browser and device type
  • Bank account number (if shared with us)

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. We encourage parents to be involved in their children's online activities. If you believe we have collected personal data from a minor without consent, please contact us via [email protected], and we will delete this information.

Use of oAuth for Google Ads

When customers use certain tools we offer, we may, with explicit customer consent, access Google Ads data via oAuth. This access is only possible after customers give us permission, and this access can be revoked by the customer at any time.

Use of ActiveCampaign

We use ActiveCampaign to manage our sign-up and communication process with new customers. This helps us optimize the sign-up process and securely process personal data.

The purpose and legal basis for Bigshopper processing personal data

Bigshopper processes your personal data for the following purposes:

  • Sending our newsletter and/or promotional material
  • To call or email you if necessary for the performance of our services
  • To inform you about changes to our services and products
  • Analyzing your behavior on the website to improve the website and tailor our range of products and services to your preferences
  • Tracking your browsing behavior across different websites to tailor our products and services to your needs
  • Processing personal data when we are legally required to, such as for tax filings

Automated decision-making

Bigshopper makes decisions based on automated processing that can have significant consequences for individuals. This is done using the following systems:

  • Google Ads
  • Google Analytics
  • Facebook
  • ActiveCampaign (for managing customer data and communication)
  • oAuth (for access to Google Ads data, with customer consent)

YouTube API

Bigshopper uses the YouTube API to fetch relevant videos for products. This data is stored for 30 days and is then updated or deleted if no longer relevant. For more information, consult the YouTube terms of service and the Google Privacy Policy.

Google API Services User Data Policy

Bigshopper complies with the Google API Services User Data Policy, including the Limited Use requirements, regarding the processing of data through Google APIs.

Google Analytics cookies

Bigshopper uses Google Analytics to collect anonymous traffic data from visitors. These cookies help us improve our services. More information can be found in the Google Analytics Privacy Center.

Remarketing cookies

Bigshopper reserves the right to use remarketing via cookies. This means that visitors can see ads on external sites based on previous visits to our website. If you do not want this, you can opt-out via the Network Advertising Initiative.

Disabling cookies

We only use marketing cookies if you have given consent. You can manage your cookies here:

Cookie Settings

How long we retain personal data

Bigshopper does not retain your personal data longer than is strictly necessary for the purposes for which it was collected. We use the following retention periods:

  • Google Analytics: 50 months
  • Google Ads: a maximum of 540 days
  • Facebook: a maximum of 365 days

Sharing personal data with third parties

Bigshopper does not sell your data to third parties. Personal data is only shared when necessary to execute our agreement or comply with legal obligations. We enter into data processing agreements with companies that process data on our behalf.

Access, modify, or delete your data

You have the right to access, correct, or delete your personal data. You can request this via [email protected]. We may request a copy of your ID to verify your request. Protect your privacy by blacking out sensitive data such as your SSN and photo.

How we protect personal data

Bigshopper takes appropriate measures to prevent misuse, loss, unauthorized access, and unauthorized modifications of your data. If you believe your data is not adequately protected, please contact us via [email protected].

Use of Google AdSense and Cookies

Our website uses Google AdSense to display relevant advertisements. In doing so, cookies are placed by Google and other third parties.

  • Advertising cookies: Third parties, including Google, use cookies to display ads based on your previous visits to our website or other websites.
  • Personalized ads: With the help of advertising cookies, Google and its partners can display personalized advertisements.
  • Opt-out options: You can disable personalized ads via Google's Ad Settings. Additionally, you can disable cookies from other third parties via www.aboutads.info.

In some cases, cookies from other advertising networks may also be used. Visit the websites of these providers for more information about their policies and opt-out options. For more information on how Google uses cookies, you can consult Google's privacy policy.